Usage of generative AI (genAI) has exploded. While there are various benefits, risks remain. Organizations are increasingly recognizing the importance of addressing these risks and ensuring genAI is used “responsibly” to unlock its potential. But what does “responsible” use of genAI in day-to-day work and new products mean and look like?
Our research examines if and how responsibility is incorporated in developing and using genAI in organizations, as well as enabling conditions. Building from the research, we developed an actionable playbook.
This playbook -- for product managers and organizational leaders -- outlines risks to be aware of when using genAI plus 10 plays with accompanying resources and tools to use genAI responsibly.
